• Thurnher's Lobby Champagner und Rosen
  • Concierge Auto
  • Teamfoto

Service – our promise and our prices

As a guest in a 5-star Superior Hotel you can expect first-class service. From the moment you arrive until you leave. We respond to the wishes of our international clientele both beforehand and afterwards. Here you need neither unpack your suitcase nor organise your ski passes. We will see that your skis are properly waxed. So that you are well equipped for the tours with the hotel’s own ski and snowboard teacher. And in case you want to store your skis in the hotel during the summer months: no problem. And incidentally, we have plenty of alternatives available for non-skiers.

 

Rezeption

Concierge-Service

• Shoe-shining service – Just put your shoes in front of your bedroom door at night; the next morning they will be cleaned to perfection!
• Help with packing and unpacking – As soon as you cross the threshold you will not need to worry about a single thing. Upon request our housekeepers will carefully unpack your suitcase – and will repack it for you again when you leave.
• Newspaper service – Of course we shall be pleased to order the daily papers, magazines and journals you personally prefer.
• Shuttle service – Our hotel bus will meet you at the airport or railway station, or we can arrange a limousine transfer through our partner taxi firm.
• Valet parking – We shall be pleased to park your car for you and – if you wish – will also get it cleaned inside and out.

In addition we shall be pleased to organise excursions, leisure activities and events for you, including:

• Trips by horse-drawn carriage
• Heli-skiing and paragliding
• Weddings, conferences, incentives and product presentations in our hotel
• Limousine and helicopter transfers

THE HOTEL’S OWN SKI AND SNOWBOARD TEACHER

Every day the hotel’s own certified ski and snowboard teacher will take you on skiing excursions and tours. Participation in our extensive programme is free of charge. Roman Dornauer knows the most picturesque descents, the best deep-snow slopes and the cosiest ski huts, so that you can enjoy wonderful days skiing and snowboarding with him. Paragliding and heli-skiing, romantic torchlit tours and exciting sledging descents can be booked through the hotel upon request.

SKI SERVICE

• We shall be pleased to issue your ski passes directly in the hotel in order to save you the waiting time at the lift stations
• Our staff will be pleased to accompany you to the ski rental shop and to ensure that your equipment is available for use when you want it
• Grinding and waxing your winter sports equipment
• Heated ski room for winter sports equipment and boots

Skigebiet Zürs mit Skifahrer

Our service for our younger guests

• During the school holidays we offer our younger guests a wide-ranging children’s programme (e.g. children’s supper, table-tennis tournaments, ski races, painting competitions, children’s cinema)
• We will also be pleased to look after your children for you every day between 4.00 pm and 9.00 pm during school holidays
• We shall be pleased to organise a private babysitter for your children

It goes without saying

• High-speed internet access is available free of charge in the public areas of our hotel and in the rooms via WLAN
• We shall be pleased to offer you a flower service and will order magnificent bouquets or arrangements in accordance with your wishes
• 24-hour room service as well as laundry and shoe cleaning service

All prices are quoted per Room and night including service, value-added tax and the following services:

Restaurant:

Lovely breakfast selection and exclusive dinner menu in our gourmet restaurant
Weekly cocktail reception with Family Thurnher-Zarges
Various theme evenings and buffets, e.g. Fondue Evening, Rustic Buffet

 

Room:

• Fruit basket and home-made surprise as a welcome gesture in the rooms
• Bathrobes and slippers in the rooms
Exclusive cosmetic products
Makeup mirror and hair dryer
Satellite television and Sky channels
DVD player and DVDs on loan from our extensive hotel video library
• Free high-speed internet access via WLAN throughout the entire hotel
• Shoe-cleaning and laundry service

 

SPA:

Newly designed SPA with Finnish sauna, bio-sauna, steam bath, plunge pool with our own spring water
Indoor pool with counter-current equipment
Massages for extra charge
Small fitness room

 

 

Service:

Certified ski and snowboard teacher, participation in ski excursions, ski tours and ski races
The hotel’s own sports and leisure coach with a wide-ranging programme
Children’s programme and children’s supper during holiday periods
Newly designed multi-function room with table tennis and Nintendo WII as well as a separate area for children
24-hour room service, concierge service, luggage unpacking and packing service

 

Children’s prices per night in Junior Suites and Suites for winter season 2021/2022

2 - 6 years: free of charge
7 - 14 years: 135 Euro
from 15 years: 185 Euro

Our Room Rates 2021/2022

High Season
19.12.2021 - 08.01.2022
11.02.2022 - 05.03.2022
01.04.2022 - 09.04.2022
Low Season
17.12.2021 - 18.12.2021
09.01.2022 - 10.02.2022
06.03.2022 - 31.03.2021

Single Room

from 650,00 €
from 500,00 €

Double Room

from 870,00 €
from 660,00 €

Junior Suite

from 1.070,00 €
from 790,00 €

Junior Suite with fireplace

from 1.520,00 €
from 1.070,00 €

Suite

from 1.280,00 €
from 950,00 €

Suite with whirlpool

from 1.280,00 €
from 950,00 €

Suite with fireplace

from 1.650,00 €
from 1.150,00 €

SPA Suite

from 1.720,00 €
from 1.200,00 €

Two Bedroom Suite

from 1.850,00 €
from 1.290,00 €

Apartment 01

from 2.600,00 €
accommodation only
from 2.000,00 €
accommodation only

Apartment 02

from 2.200,00 €
accommodation only
from 1.600,00 €
accommodation only

Apartment 03

from 1.400,00 €
accommodation only
from 900,00 €
accommodation only

Apartment 04

from 3.000,00 €
accommodation only
from 2.300,00 €
accommodation only

Apartment 05

from 3.300,00 €
accommodation only
from 2.500,00 €
accommodation only

Payments and Cancellation Policy 2021/2022

The payment & cancellation policy is according to the Terms and Conditions of the Austrian Hotel Industry (AGBH 2006) with the exception of § 5.7 and 5.8. and the following:

Low Season: Cancellation up to 7 days prior to the fixed arrival date is free of cost. For cancellation within 7 days prior arrival, for early departure or for no-show 100% of the package price will be charged.

High Season: Cancellation up to 31 days prior to the fixed arrival date is free of cost. For cancellation 30 to 15 days prior arrival 50% of the package price will be charged. For cancellation within 14 days prior arrival, for early departure or for no-show 100% of the package price will be charged.

To secure the booking we kindly ask for a deposit of 50 % right after the confirmation.

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