• Thurnher's Lobby Champagner und Rosen
  • Concierge Auto
  • Teamfoto

Service – our promise and our prices

As a guest in a 5-star Superior Hotel you can expect first-class service. From the moment you arrive until you leave. We respond to the wishes of our international clientele both beforehand and afterwards. Here you need neither unpack your suitcase nor organise your ski passes. We will see that your skis are properly waxed. So that you are well equipped for the tours with the hotel’s own ski and snowboard teacher. And in case you want to store your skis in the hotel during the summer months: no problem. And incidentally, we have plenty of alternatives available for non-skiers.




• Shoe-shining service – Just put your shoes in front of your bedroom door at night; the next morning they will be cleaned to perfection!
• Help with packing and unpacking – As soon as you cross the threshold you will not need to worry about a single thing. Upon request our housekeepers will carefully unpack your suitcase – and will repack it for you again when you leave.
• Newspaper service – Of course we shall be pleased to order the daily papers, magazines and journals you personally prefer.
• Shuttle service – Our hotel bus will meet you at the airport or railway station, or we can arrange a limousine transfer through our partner taxi firm.
• Valet parking – We shall be pleased to park your car for you and – if you wish – will also get it cleaned inside and out.

In addition we shall be pleased to organise excursions, leisure activities and events for you, including:

• Trips by horse-drawn carriage
• Heli-skiing and paragliding
• Weddings, conferences, incentives and product presentations in our hotel
• Limousine and helicopter transfers


Every day the hotel’s own certified ski and snowboard teacher will take you on skiing excursions and tours. Participation in our extensive programme is free of charge. Roman Dornauer knows the most picturesque descents, the best deep-snow slopes and the cosiest ski huts, so that you can enjoy wonderful days skiing and snowboarding with him. Paragliding and heli-skiing, romantic torchlit tours and exciting sledging descents can be booked through the hotel upon request.


• We shall be pleased to issue your ski passes directly in the hotel in order to save you the waiting time at the lift stations
• Our staff will be pleased to accompany you to the ski rental shop and to ensure that your equipment is available for use when you want it
• Grinding and waxing your winter sports equipment
• Heated ski room for winter sports equipment and boots

Skigebiet Zürs mit Skifahrer

Our service for our younger guests

• During the school holidays we offer our younger guests a wide-ranging children’s programme (e.g. children’s supper, table-tennis tournaments, ski races, painting competitions, children’s cinema)
• We will also be pleased to look after your children for you every day between 4.00 pm and 9.00 pm during school holidays
• We shall be pleased to organise a private babysitter for your children

It goes without saying

• High-speed internet access is available free of charge in the public areas of our hotel (Lounge / Piano Bar) and in the rooms via WLAN
• We shall be pleased to offer you a flower service and will order magnificent bouquets or arrangements in accordance with your wishes
• 24-hour room service as well as Laundry and cleaning service

All prices are quoted per Room and night including service, value-added tax and the following services:


Gourmet breakfast buffet and exclusive dinner menu in our gourmet restaurant
Weekly cocktail reception with the Thurnher`s Family
Various theme evenings and buffets, e.g. Fondue Evening, Rustic Buffet



DVD player and DVDs on loan from our extensive hotel video library
• Free high-speed internet access via WLAN throughout the entire hotel
• iPad for guests’ use
• Fruit basket and home-made surprise as a welcome gesture in the rooms
• Bathrobes and slippers in the rooms
• Products by Molton Brown
• Shoe-cleaning service



Newly designed SPA with Finnish sauna, bio-sauna, steam bath, plunge pool with our own spring water
Indoor pool with counter-current equipment
Small fitness room




Nationally certified ski and snowboard teacher, participation in ski excursions, ski tours and ski races
The hotel’s own sports and leisure coach with a wide-ranging programme
Children’s programme and children’s supper
Newly designed multi-function room with billiards, table tennis and Nintendo WII as well as a separate area for children. Yoga sessions can also be held here.
24-hour room service, concierge service, luggage unpacking and packing service


Children’s prices, Season 2019/2020, per night in Junior Suites and Suites

2 - 6 years: free of charge
7 - 14 years: 135.00
from 15 years: 185.00

Our Room Rates 2020/2021

High Season
24.12.2020 - 09.01.2021
12.02.2021 - 06.03.2021
26.03.2021 - 05.04.2021
Low Season
16.12.2020 - 23.12.2020
10.01.2021 - 11.02.2021
07.03.2021 - 25.03.2021

Single Room

from 650,00 €
from 500,00 €

Double Room

from 870,00 €
from 660,00 €

Junior Suite

from 1.070,00 €
from 790,00 €

Junior Suite with fireplace

from 1.520,00 €
from 1.070,00 €


from 1.280,00 €
from 950,00 €

Suite with whirlpool

from 1.280,00 €
from 950,00 €

Suite with fireplace

from 1.650,00 €
from 1.150,00 €

SPA Suite

from 1.720,00 €
from 1.200,00 €

Two Bedroom Suite

from 1.850,00 €
from 1.290,00 €

Apartment 01

from 2.600,00 €
accommodation only
from 2.000,00 €
accommodation only

Apartment 02

from 2.200,00 €
accommodation only
from 1.600,00 €
accommodation only

Apartment 03

from 1.400,00 €
accommodation only
from 900,00 €
accommodation only

Apartment 04

from 3.000,00 €
accommodation only
from 2.300,00 €
accommodation only

Apartment 05

from 3.300,00 €
accommodation only
from 2.500,00 €
accommodation only

Payments and Cancellation Policy 2020/2021

The payment & cancellation policy is according to the Terms and Conditions of the Austrian Hotel Industry (AGBH 2006) with the exception of § 5.7 and 5.8. and the following:

To secure the booking we kindly ask for a deposit of 50 % right after the confirmation.

During high season (from 13. February 2021 to 20. February 2021) no cancellation fees will be charged up to 21 days prior the arrival date and for cancellation within three weeks prior arrival date we will charge the total arrangement price. For cancellations in all other travel periods, no cancellation fees will be charged up to 14 days prior the arrival date and for cancellation within two weeks prior the arrival date, we will charge the entire arrangement price. In case of early departure or no-show, we will charge the entire arrangement price.



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